MS 65 Solved Assignment 2021-22
MS
65 Solved Assignment 2021-22
Marketing
of Services
MS 65 Solved Assignment 2021-22 : All assignments are in PDF format which would be send on email/WhatsApp (9958676204) just after payment.
Course
Code : MS 65
Course
Title : Marketing of Services
Assignment
Code : MS 65 /TMA/SEM - I/2021
Coverage
: All Blocks
Note: Attempt all the questions and submit to the
coordinator of your study centre on or before 31st October, 2021.
1. Explain the importance of physical evidence for the
following:
(a) A distance education institute
(b) A hospital
2. Why do customers switch service providers? Can you
do anything as a marketer to prevent the customers from switching? Discuss.
3. Explain how important it is for hotels to use
‘promotions’ during these pandemic times. Identify possible sales promotion
schemes they can offer.
4. Explain the Gronroos Model of service quality, taking
the example of a restaurant.
5. Explain the product support services that a car
manufacturer can provide to its customers for gaining competitive advantage.
6. How is information search behaviour different in
case of services as compared to goods? Explain giving suitable examples.
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MS 65 Solved Assignment 2021-22 : All assignments are
in PDF format which would be send on email/WhatsApp (9958676204) just
after payment.
POST
GRADUATE DIPLOMA IN AUDIO PROGRAMME PRODUCTION M.A.
(Management) ASSIGNMENTS
Dear Learner,
You have to submit one assignment in each course, i.e.,
MS 65, MS 65 and MS 66. All these are Tutor Marked Assignments (TMAs).
Before attempting the assignments, please read the instructions provided in the
Programme Guide carefully.
Kindly note, you have to submit these assignments to
the Coordinator of your Study Centre within the stipulated time for being
eligible to appear in the term-end examination. You must mention your Enrolment
Number, Name, Address, Assignment Code and Study Centre Code on the first page
of the assignment. You must obtain a receipt from the Study Centre for the
assignments submitted and retain it. Keep photocopies of the assignments with
you.
After evaluation, the assignments have to be returned
to you by the Study Centre. Please insist on this and keep a record with you.
The marks obtained by you will be sent by the Study Centre to the Student
Evaluation Division at IGNOU, New Delhi.
Guidelines for Doing Assignments
There are five questions in each assignment, all carry
equal marks. Attempt all the questions in not more than 500 words (each). You
will find it useful to keep the following points in mind:
Planning: Read the assignments carefully. Go
through the units on which they are based, make some points regarding each question
and then rearrange them in a logical order
Organization and Presentation: Be analytical in
your selection of the information for your answer. Give adequate attention to
the introduction and the conclusion. Make sure that your answer is logical and
coherent; has a proper flow of information.
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